Privacy Policy

1. Who We Are

Miné Hair is a luxury raw hair wig brand curated in Geneva, Switzerland. This privacy policy explains how we collect, use, and protect your personal data when you visit minehair.ch or interact with our services.

2. Information We Collect

We may collect the following information:

• Name and email address (when you subscribe to our newsletter or contact us)
• Shipping and billing address (when you place an order)
• Payment information (processed securely via Stripe — we never store card details)
• Browsing behaviour and cookies (see Section 7)

3. How We Use Your Data

• To process and fulfil your orders
• To send you order confirmations and shipping updates
• To send marketing emails (only if you opted in — you can unsubscribe anytime)
• To improve our website experience
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate our business (e.g., payment processors, shipping carriers). All partners are bound by data protection agreements.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under applicable data protection laws (including Swiss FADP and EU GDPR), you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7. Cookies

We use essential cookies to ensure site functionality and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

8. Contact

For any privacy-related questions, contact us at contact@minehair.ch.